Covid 19

COVID-19 Branch Reopening

COVID-19 Branch Reopening

2-24-2021 2:49pm

Beginning on Monday, March 1st 2021 our lobbies will be reopening.  We encourage you to continue to utilize the drive-ups and make appointments to see a member service representative to help keep everyone safe.  I want to thank everyone for your patience during these difficult times and let you know we are here to help you. 

To maintain everyone’s safety, some restrictions will apply:

  • If you are not feeling well or have been in contact with someone who has symptoms, we ask you to not come in the branch and stay home.
  • Masks will be required when entering the branch and a team member will be checking your identification upon entering.
  • A limited number of members will be allowed at each branch location and we will have markers and traffic flow arrows to maintain social distancing.
  • The Main Office will utilize the rear entrance only.

We encourage you to utilize our electronic services including ATMs, our free Wave Mobile App or online banking to view transactions, check balances, make payments, transfer money, deposit checks and more. New loans can also be applied for online.  
Phone numbers to contact us:

We will return to our normal hours of operation:

  • Monday - Wednesday 9:00am to 4:00pm (drive-up at 8:00am)
  • Thursday - Friday 9:00am to 5:00pm (drive-up at 8:00am)
  • Saturday 9:00am to 12:00pm

Thank you for being a valued member of Wave Federal Credit Union and please stay healthy and be safe.

Paul Archambault,
President & CEO


 

Important COVID-19 Information

IMPORTANT COVID-19 (CORONAVIRUS) INFORMATION

1-7-2021 11:00am

In response to the elevated levels of COVID-19 in Rhode Island, the credit union will continue to limit branch access to appointment only until further notice.  Drive-Ups will continue to operate under our normal business hours.   We know these are stressful times and thank you for your cooperation.

Thank you for being a valued member of Wave Federal Credit Union.

Paul Archambault, President & CEO

 

 

Important COVID-19 Information

IMPORTANT COVID-19 (CORONAVIRUS) INFORMATION

11-25-2020 3:11pm

We are open for business.  Per the statewide effort to slow the spread of COVID – 19, our lobby access will be limited to appointment only for everyone’s safety.  We know these are stressful times for everyone and we are here to help you.  The situation will be reevaluated when the state provides updated guidance.

We encourage you to utilize our electronic services including ATMs, and our free Wave Mobile App or online banking to view transactions, check balances, make payments, transfer money, deposit checks and more. New loans can be applied for online, by calling us or in person by appointment only. Teller transactions (*except for coin transactions) including Shared Branching can be conducted at the drive-up window.

*Coin transactions will have to be done in the lobby by appointment only.

If you would like to come in and conduct a member service transaction, loan application, IRA transaction or safe deposit access please contact your local branch in advance to make an appointment.  Important:  Face masks are required when conducting in person branch transactions.

  • 480 Greenwich Avenue – 401-781-1020
  • 1217 Warwick Avenue – 401-463-9574

For your convenience, our drive-up hours at both locations will remain:

  • Monday through Wednesday 8:00am to 4:00pm
  • Thursday and Friday 8:00am to 5:00pm
  • Saturday 9:00am to 12:00pm

We appreciate your cooperation and patience during these difficult times and we’ll continue to monitor the situation closely and will provide the latest updates and helpful resources at www.WaveFCU.org

Thank you for being a valued member of Wave Federal Credit Union.

Paul Archambault, President & CEO

 

 

COVID-19 Branch Reopening

COVID-19 Branch Reopening

6-3-2020 10:18pm

Beginning on Monday, June 8th our lobbies will be reopening.  We encourage you to continue to utilize the drive-ups and make appointments to see a member service representative to help keep everyone safe.  I want to thank everyone for your patience during these difficult times and let you know we are here to help you. 

To maintain everyone’s safety, some restrictions will apply:

  • If you are not feeling well or have been in contact with someone who has symptoms, we ask you to not come in the branch and stay home.
  • Masks will be required when entering the branch and a team member will be checking your identification upon entering.
  • A limited number of members will be allowed at each branch location and we will have markers and traffic flow arrows to maintain social distancing.
  • The Main Office will utilize the rear entrance only.

We encourage you to utilize our electronic services including ATMs, our free Wave Mobile App or online banking to view transactions, check balances, make payments, transfer money, deposit checks and more. New loans can also be applied for online.  
Phone numbers to contact us:

We will return to our normal hours of operation:

  • Monday - Wednesday 9:00am to 4:00pm (drive-up at 8:00am)
  • Thursday - Friday 9:00am to 5:00pm (drive-up at 8:00am)
  • Saturday 9:00am to 12:00pm

Thank you for being a valued member of Wave Federal Credit Union and please stay healthy and be safe.

Paul Archambault,
President & CEO


 

COVID-19 use face masks by executive order

Executive order that will requires employee to use face masks

4-21-2020 3:14pm

Good Afternoon Everyone:

On Tuesday, Governor Raimondo announced an executive order that will require employees of customer-facing businesses, office-based businesses, manufacturers and non-profit organizations to wear face masks while on the job in an effort to slow the spread of COVID-19. This Order shall take effect on Saturday, April 18, 2020 and shall remain in full force and effect until Monday, May 18, 2020 unless renewed, modified or terminated by subsequent Executive Order of the Governor of RI.

The governor also said anyone in public should wear a mask, as facial coverings can potentially help those infected with the novel coronavirus from spreading the disease to those they come into close contact with.  

“This means, as of this Saturday, when you go the grocery store, when you go the pharmacy, when you’re at work, you should be wearing a mask, and everyone in that store, employees and customers, should be wearing a mask,” said Raimondo. “That’s where we want to get to.”

The credit union has provided each team member with a cloth mask and has ordered some additional masks for everyone to rotate for daily hygiene.  Team members can also provide their own facial coverings/masks as long as they cover both the nose and mouth at all times.  Masks will be required to be worn at all times during the work day.

With this new mask executive order, members will also be required to wear a facial covering/mask to come in for an appointment.  For additional security reasons, if you do not recognize an individual/new member prior to entry, please request a driver’s license/photo id to confirm the individual prior to entry.  Please make members aware when scheduling appointments of these safety and security requirements.

These safety and security measures are for both our team members and our credit union members’ well-being.

Should you have any questions or concerns, please do not hesitate to contact the Office of the Governor at (401) 222-2080 .

Thank you for being a valued member of Wave Federal Credit Union and please stay healthy and be safe.

Paul Archambault,
President & CEO


 

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Wave FCU Main Branch

Address: 480 Greenwich Ave, Warwick, RI 02886

Phone: (401) 781-1020
Fax: (401) 562-1290

Warwick Avenue Branch

Address: 1217 Warwick Ave, Warwick, RI 02888

Phone: (401) 463-9574
Fax: (401) 463-5161

 

MEMBER SUPPORT


If you need additional information or just want to give us feedback, please feel free to contact us.

 

BUSINESS HOURS

MAIN BRANCH
LOBBY HOURS
Mon-Wed: 9am - 4pm
Thurs-Fri: 9am - 5pm
Saturday: 9am - 12pm

Drive Up Opens
M-F: 8am / Sat: 9am

WARWICK AVENUE BRANCH
LOBBY HOURS
Mon-Wed: 9am - 4pm
Thurs-Fri: 9am - 5pm
Saturday: 9am - 12pm

Drive Up Opens
M-F: 8am / Sat: 9am

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